Webstore Location Changes

Webstore Location Changes

by Megan Pippus Store News, Store update, website update Leave a comment

Hello Everyone!  New changes to our webstore are coming your way! Currently, we are working on merging our two online stores into one. As of this week, we will no longer be using the Estevan site for taking online orders. This means that when you visit our Estevan website (kesselrungamesestevan.ca), you will be automatically redirected to our main store (kesselrungames.ca).  Here are a few notes in order to avoid confusion:  - Any active orders, store credit, and pre-orders you have on our Estevan site will still be honored and fulfilled through our main store as soon as possible.  - You may be asked to create a new password on the main site in order to access your account.  -  Any products/pre-orders previously available on the Estevan store will be/are available on our main site.  If you have any trouble with your account, questions about orders and products, or have problems with the main store, please contact us by phone at (306) 636-2266, or by email at estevanmanager@kesselrungames.ca   Thank you for your patience and understanding while we make this transition! - Kessel Run Games  

Website Update (Payments and website merging)

Website Update (Payments and website merging)

by Sales Staff Leave a comment

Hello Everyone, Many of you have reached out to us regarding having trouble paying through the Ontario website. Right now, we are working on merging our stores, so payment on the Ontario site is unavailable and we ask that you make purchases through the Estevan website. All Ontario inventory will be available through the Estevan site, and any accumulated store credit will be available through the Estevan website as well. We ask that you leave us a note on your order indicating the amount of store credit you want to apply and we will sort it for you.  If you have any other questions, please contact our Estevan store manager, or give us a call: Email: estevanmanager@kesselrungames.ca Phone: (306)636-2266 We thank you for your patience and understanding while we make this transition! 

Store Update

Store Update

by Sales Staff closed, Store update Leave a comment

Good Afternoon, Many of you have reached out to inquire about your orders through our store recently, and while the online store is still operational, we are working to get your orders fulfilled from our Estevan SK location. Please note that the email addresses connected to this store are not being monitored at this time. If you have questions about orders, shipping, or new releases, please contact us on our Estevan Facebook page (https://www.facebook.com/KRGSaskatchewan/). You can also contact our Senior Manager by email at estevanmanager@kesselrungames.ca for order cancelation and disputes. 

Store Moving to New Location!

Store Moving to New Location!

by T.J. Baker Leave a comment

To serve you better with even more gaming space, we are moving to a new facility at 5947 Jeanne D'Arc Blvd S, Orléans, Ontario K1C 2N1. (Click here to view on Google Maps.)Our telephone has temporarily changed to 613-424-1800.The new store will be open Thursday April 8th 2021. come visit our new store location!  We have enjoyed doing business with you and appreciate your support. We hope you will get acquainted with our new store soon. We have ample parking!

Huge Restock, MTG/Pokemon Update

Huge Restock, MTG/Pokemon Update

by Tyler Wood Leave a comment

We just got a large restock of all major product lines! Its all ready to go and on the shelves so drop by and have a look! Huge RPG Minis Restock Including The Falling Star! D&D Restock Dice BagsLOTS of MTG Sealed Product Including Kaladesh, Gatecrash, Fate Reforged, Ultimate Masters, Guilds of Ravnica, Collectors Boosters and more.  We've put some sales on too. Check them out here. In other expected news, Wizards of the Coast had massive shipping and production delays, as did Pokemon releases, due to COVID. We have standing orders placed to fill your orders so please hang tight if you have placed an order and we couldn't fulfill it on the first product wave. Both MTG and Pokemon are shipping in multiple waves. We will update you as more information becomes available. 

COVID-19 Update: Return to Regular Business Hours

COVID-19 Update: Return to Regular Business Hours

by Jay Hauteclocque Store News Leave a comment

Kessel Run Games has returned to regular business hours and is open and ready to serve you.

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