Temporary pause on accepting buylists/cards over the counter

Temporary pause on accepting buylists/cards over the counter

by Megan Pippus buylist, News, Store News, Store update Leave a comment

Hello, Due to a high influx of cards being sold to the store we are putting a hold on accepting buylists and cards over the counter. We have more bulk cards than we can keep up with at the moment, the hold is to allow our staff to catch up on processing and entering cards into the system!  Thank you for understanding, we will make a post once we are accepting cards again! - Kessel Run Games Staff

Webstore Location Changes

Webstore Location Changes

by Megan Pippus Store News, Store update, website update Leave a comment

Hello Everyone!  New changes to our webstore are coming your way! Currently, we are working on merging our two online stores into one. As of this week, we will no longer be using the Estevan site for taking online orders. This means that when you visit our Estevan website (kesselrungamesestevan.ca), you will be automatically redirected to our main store (kesselrungames.ca).  Here are a few notes in order to avoid confusion:  - Any active orders, store credit, and pre-orders you have on our Estevan site will still be honored and fulfilled through our main store as soon as possible.  - You may be asked to create a new password on the main site in order to access your account.  -  Any products/pre-orders previously available on the Estevan store will be/are available on our main site.  If you have any trouble with your account, questions about orders and products, or have problems with the main store, please contact us by phone at (306) 636-2266, or by email at estevanmanager@kesselrungames.ca   Thank you for your patience and understanding while we make this transition! - Kessel Run Games  

Store Update

Store Update

by Sales Staff closed, Store update Leave a comment

Good Afternoon, Many of you have reached out to inquire about your orders through our store recently, and while the online store is still operational, we are working to get your orders fulfilled from our Estevan SK location. Please note that the email addresses connected to this store are not being monitored at this time. If you have questions about orders, shipping, or new releases, please contact us on our Estevan Facebook page (https://www.facebook.com/KRGSaskatchewan/). You can also contact our Senior Manager by email at estevanmanager@kesselrungames.ca for order cancelation and disputes. 

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